Contact Us
We are an Email-Only facility. For the fastest service, please reach out to the appropriate department below.
Important: If you are emailing about an existing order, please include your Full Name and Order Number in the subject line.
How to Reach Us
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General Inquiries & Sales: info@bp-automotive.com
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Tech Support & Troubleshooting: help@bp-automotive.com
Double-check for the hyphen in our email address! If you don’t see a reply soon, please check your junk/spam folder.
Mailing Control Modules (ECM/TCM/PCM)
If you are sending hardware to us for a flash service, please follow these requirements to avoid delays:
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Order First: Do not send a module until you have purchased a flash service on our website.
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Label the Box: Write your Order Number clearly on the outside of the shipping box.
- Address it Correctly: BP AutomotiveAttn: Tuning5220 Liberty Road
Columbia, KY 42728
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30-Day Limit: Modules must arrive within 30 days of your purchase. After 30 days, the flash service will be cancelled and any other items in your order will ship.
Local Pickup & Appointments
We are a manufacturing facility, not a retail storefront. All orders must be placed online.
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Pickups: Select “Local Pickup” at checkout. We will email you to schedule a time once your order is ready. Please check your junk folder!
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In-Person Tuning: Available by appointment only.
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Walk-ins: We do not offer in-person sales or browsing at our facility.
- Appointments: If you show up without an appointment, you will be turned away.
Business Hours
All times listed in Central Time (CT)
| Day | Hours |
| Monday – Friday | 8:00 AM – 3:00 PM |
| Saturday – Sunday | Closed |