We are here to help! While we may be email/messaging/chat only at this time, rest assured you are speaking with one of our techs here at BP Automotive. Emails are responded to quickly during business hours and periodically on nights/weekends. Don't hesitate to reach out to us!
Email Info
*** IF YOU ARE EMAILING ABOUT AN ORDER YOU HAVE WITH US, PLEASE INCLUDE YOUR NAME AND ORDER NUMBER. THIS INCLUDES SALES QUESTIONS AND TECH SUPPORT***
Sales/Product Questions/General Inquiries: info@bp-automotive.com
Tech Support/Troubleshooting: help@bp-automotive.com
Don't forget the hyphen in our email address! Be sure to check your junk/spam if you do not see a response quickly!
Address
BP Automotive
5220 Liberty Road
Columbia, KY 42728
(Please Add Attention Tuning If You Are Sending In Your ECM/TCM/PCM to Us! BE SURE TO WRITE YOUR TUNING SERVICE ORDER NUMBER ON THE SIDE OF THE BOX!)
DO NOT SEND ANY CONTROL MODULE (PCM, ECM, OR TCM) IF YOU HAVE NOT PLACED AN ORDER FOR A FLASH SERVICE.
DO NOT SEND ANY RETURN WITHOUT HAVING THE RETURN APPROVED AND OBTAINING AN RMA.
IF YOUR PCM DOES NOT ARRIVE WITHIN 30 DAYS OF FLASH SERVICE PURCHASE, YOUR ORDER WILL BE CANCELLED. ANY OTHER REMAINING ITEMS IN THE ORDER WILL BE SHIPPED.
Business Hours (Central Standard Time)
Mon-Fri: 8:00 AM – 3:00 PM
Sat-Sun: CLOSED